What is included?
|Daily database backup stored securely offline|
|Monthly full backup of file system and database stored securely offline|
|Free website security audit (valued at $329) at commencement of your plan|
|Implementation of a Disaster Recovery Plan|
|Include all tasks necessary to fully secure your site, as per the Joomla Administrator's Security Checklist, at the commencement of your plan|
|Actively monitor new releases and security updates for all installed plugins|
|Update all plugins as new releases are issued|
|Keep Joomla updated to the latest stable version|
|Priority response within 24 hours to service and maintenance requests|
|On call telephone support during business hours|
|One hour of production time for you to use as you wish for tasks such as general support, consultation, training or advice|
|Free hosting on Joomstore monitored servers|
|Joomstore Hacker Free Guarantee (see below)|
Recent years has seen the emergence of professional, highly sophisticated hacking networks. The threat faced by website owners in the past was defacement of a site. Now the threat is the injection of malicious code, viruses and phishing scripts directed towards your users. In contrast to defacement attacks, the website appears to function normally and owners are left oblivious to criminal activity taking place on their sites.
The vast majority of updates released for Joomla and third party extensions are security updates to combat the constant threat from hackers. Unfortunately the frequency of hacking attempts and threat of sabotage continues to grow, fuelled by apathy and complacency amongst many website owners.
Having a plan to keep your CMS and all 3rd party plugins up to date is vital in any web strategy and remains one of the best forms of protection. Your site should be installed and configured according to the Joomla Administrator's Security Checklist.
A backup and recorvery plan needs to be in place in case the unthinkable does happen.
Storing your customer's private information on an improperly secured website can leave you open to legal action and heavy fines if a hacker gains access.
"A record-keeper who has possession or control of a record that contains personal information shall ensure... that the record is protected, by such security safeguards as it is reasonable in the circumstances to take, against loss, against unauthorised access, use, modification or disclosure..."
You will receive a comprehensive report on all issues and potential vulnerabilities on your website and server. This report in not a sales document. It is a list of all issues discovered during our investigation and will include a recommended course of action to address each point.