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thoughts and opinions on the business of building websites

Actually, neither. Wordpress and Joomla are the most popular open source CMS packages at the moment. But the thing that really makes the difference is the web designer / developer, not the CMS.

The open source framework of Joomla! and other community supported CMS packages like Drupal, Wordpress, Magento, etc come with a virtual promise of DIY website success - but often the results you will get in using cheap web developers are on a par with what you spend.