If Your Website Has Been Hacked, We Can Help
Fast investigation, careful remediation and practical security hardening
in Perth since 2008.
A hacked website can disrupt enquiries, damage customer confidence, affect search visibility and expose your business to further risk. Joomstore investigates compromised websites, removes malicious code where possible, repairs affected components and works to close the route that allowed the attack. Tell us what happened and we will take a look.
We work with WordPress, Joomla and other established website platforms, including older or heavily customised sites where a simple plugin scan is not enough. Our focus is not just getting the website visible again, but understanding what was changed and what should be strengthened next. Send us the website details for an initial assessment.
If your website is currently offline, redirecting visitors, displaying unfamiliar content, sending spam, showing browser warnings or behaving strangely, it is worth acting quickly. Use the form below for help or call 1300 566 652.
What We Do
Hack Investigation
We inspect the website, files, database, extensions and configuration for signs of compromise, suspicious changes and likely attack paths. Request an investigation.
Malware and Web Shell Removal
Where malicious files, injected code, backdoors or web shells are identified, we carefully remove or replace compromised components and preserve what can be safely recovered. Ask us about remediation.
Website Recovery
If a clean backup is available, we can assess whether restoration is the safest route. If no usable backup exists, we can investigate options for repairing the live system. Let us review your recovery options.
Security Hardening
After remediation, we can tighten permissions, update vulnerable software, review administrator access and improve the security configuration to reduce the chance of another compromise. Ask about security hardening.
We Do More Than Simply Remove the Visible Hack
Many hacked websites contain more than one point of compromise. Removing the page or file that first catches your attention may leave a hidden backdoor in place. We look for the wider pattern, including altered core files, compromised plugins or extensions, unknown administrator accounts, injected scripts and server-side files that do not belong. Send us the site address and symptoms.
Once the immediate problem is contained, we can review software versions, extensions, user access, backups and update procedures so you have a clearer path forward. Talk to us about fixing the current problem and preventing the next one.
Website Security Hardening After a Hack
Cleaning a compromised site is only part of the job. Where appropriate, we can update the CMS and extensions, remove unsafe or abandoned software, correct file permissions, review administrator accounts, strengthen login security and establish a practical backup and recovery process. Ask us to include hardening in your remediation.
If you want ongoing protection after the repair, Joomstore can also provide managed security, backups, monitoring and carefully controlled updates. Tell us you would like ongoing protection as well.
Why Joomstore
Joomstore has been building, repairing and managing business websites since 2008. We approach security incidents as experienced web developers, which means we understand how the website is supposed to work as well as how to investigate what has gone wrong. Speak with Noah about your website.
You will get straightforward communication about what we find, what can be repaired, what should be replaced and what we recommend doing next. We will not bury you in technical jargon when a clear explanation will do. Contact us for a practical assessment.
