We have been building websites and digital tools for Australian not-for-profits, NGOs and NDIS providers for over 18 years. From complex membership platforms and donation systems to AI-powered admin tools — we understand your sector, your budget pressures, and what it means to deliver more with less.
Noah Greenstone, Co-Founder, building the web since 1995
Over 18 years supporting not-for-profits, NGOs and community organisations — trusted to deliver outcomes that matter.
We started working with Joomstore in 2016 and now, 10 years later, are still working on ongoing and new projects with the Joomstore team. They are reliable, available, responsive and knowledgeable in all facets of website development, maintenance and marketing.
MND NSW (NFP)
Joomstore created our first website, which included custom design and programming work for our membership database and position table, they have provided secure and reliable hosting. John and Noah are our support people for creative content, highly recommend Joomstore.
Soroptimist International (NGO)
An extraordinary team who have given exceptional service to the company for which I worked on website and social media roles. Cannot thank them enough for their fast and efficient help over many years.
BILLINGS.LIFE (NFP)
Had an awesome experience working with Noah from Joomstore. He was super quick to respond and got started on my website straight away... he really opened my eyes to how much goes into SEO... You can tell he knows his stuff.
Perth Exterior Cleaning (SME)
Noah and his team are fantastic to deal with. He enhanced our website & our online presence with ease. The man is a master at what he does. Highly recommend Noah for all of your online applications.
Osborne Park Service Centre (SME)
Joomstore created a custom website for our online program. The requirements were very specific and complex. Noah and John worked diligently to ensure our specifications were met. The end result was fantastic and a key driver of our business success.
tk (SME)
We have been the digital partner of choice for Australian not-for-profits, NGOs and community organisations since 2008. We know the sector is different — tighter budgets, diverse stakeholder groups, complex governance requirements, and a mission that is simply too important to be held back by technology that doesn't work. That's exactly why our NFP and NGO clients stay with us for years, not months. We become an extension of your team: understanding your audiences, your workflows, and your goals, and building digital solutions that genuinely serve your mission.
From AI-powered tools that slash admin time to WCAG-compliant websites accessible to every member of your community — we deliver the full picture. And we do it with plain-English communication, transparent pricing, and the responsive support that makes all the difference when your team is stretched.
A snapshot of complex digital solutions delivered for Australian not-for-profit organisations
Motor Neurone Disease Foundation NSW — 9+ year partnership delivering governance, event management, online donations, eProcurement and a full WCAG 2.1 compliant rebuild.
Global women's NGO — custom membership management, chapter operations, governance workflows, events, eCommerce and complex reporting for an international organisation.
Energy — Gas Trading Web Application with realtime data and analytics that changed the way energy is priced in Australia.
From first build to long-term partnership — everything your organisation needs to reach more people and run more efficiently
Purpose-built, accessible websites that communicate your mission clearly, serve every stakeholder group, and convert visitors into supporters, members, donors or clients
Custom member databases, online renewals, chapter structures, role-based access, governance workflows and reporting — built directly into your website
Streamlined online giving with multiple payment options, recurring donations, campaign pages and automated tax-receipt delivery to maximise every fundraising dollar
Intelligent content tools, automated workflows, AI-powered reporting and chatbots that give your team hours back every week — without blowing the budget
Secure client intake, service booking, document management and staff portals designed around real NDIS operational workflows — reducing paperwork and improving client experience
Search engine optimisation and digital marketing tailored to NFP audiences, including Google Ad Grants management for eligible organisations to maximise free advertising spend
Real-world results from organisations just like yours. Click a card to read the full story.
Custom Membership, Chapters, Events, Secure Payments, Custom Reporting and Complex Governance workflows.
Read moreNFP rebuild + accessibility, donations, events and secure operations.
Read moreMulti-language content, long-term maintenance and message control.
Read moreGot a question that's not here? Contact us — we've seen it all.
Since we founded Joomstore in 2008, the NFP and NGO sector has been central to our work. We have built complex digital solutions for national NFPs, international NGOs, indigenous cultural organisations, multilingual community groups and NDIS service providers. Some of our NFP clients have been with us for close to a decade — that's not an accident, it's the result of genuinely understanding the sector and delivering solutions that hold up over time.
We work with the full spectrum — from small community associations and volunteer-run organisations through to national NFPs with complex multi-stakeholder digital ecosystems and international NGOs with multilingual requirements. Specific sectors include health and disability (including NDIS providers), women's organisations, indigenous and cultural organisations, education providers, environmental groups, and membership-based community organisations.
This is one of the most impactful things we do for NFP clients right now. Depending on your organisation, we look at AI-assisted content generation for newsletters and social media, automated donor communication sequences, intelligent intake forms that pre-populate service plans, chatbots that handle common member or client enquiries without staff involvement, and automated reporting that replaces hours of manual data compilation. The starting point is always your specific bottlenecks — we assess where your team loses the most time and recommend the highest-ROI integrations first. Talk to Noah about your admin challenges.
Yes — and for organisations serving people with disability, this is non-negotiable. We build to WCAG 2.1 compliance as a standard deliverable on all NFP and NDIS projects, not an optional extra. Our work with MND NSW included a full WCAG 2.1 compliant rebuild in 2025 that received strong feedback across their organisation. For many of your clients and members, accessibility isn't a nice-to-have — it's essential to being able to use your services at all. Read the MND NSW case study.
Absolutely — and it's one of our specialties. We built the full digital platform for Soroptimist International, a global women's organisation, including custom membership management, chapter structures, governance workflows, event management, secure payments and complex reporting. If your organisation needs granular user permissions, multi-level access control, or sophisticated governance processes built into your website, this is exactly the kind of work we excel at. Read the Soroptimist International case study.
Yes. We integrate secure donation systems with multiple payment options, recurring giving, campaign-specific landing pages, and automated tax-receipt delivery. We also focus on the user experience of the donation journey — reducing friction and drop-off to maximise conversion from every fundraising campaign. Our work with MND NSW included a complete overhaul of their online donation experience with measurable results. Get in touch to discuss your fundraising goals.
Yes. NDIS providers have specific requirements around client intake, service agreement management, document handling, staff portals, and the communication of services to potential participants and their support coordinators. We build secure, purpose-designed portals and websites that reflect the NDIS service framework, reduce administrative overhead, and make it easy for participants to find and engage your services. Data privacy and security are always treated as primary requirements on NDIS projects. Talk to us about your NDIS digital needs.
Yes — multilingual websites are a core capability. We have built and maintained multilingual platforms for organisations including Billings.LIFE, supporting content management across multiple language groups with careful message control and a user-friendly interface that empowers non-technical staff to manage content without developer involvement. Read the Billings.LIFE case study.
Yes — and for NFPs especially, ongoing maintenance is critical. An out-of-date or compromised website can damage the trust of donors, members, and the communities you serve. Our maintenance plans include proactive security updates, regular backups, performance monitoring, and priority support. Our 9+ year partnership with MND NSW is a good example of what long-term NFP maintenance looks like in practice. Learn about our maintenance plans.
Yes. Many eligible NFPs and charities can access up to $10,000 USD per month in free Google Ads spend through the Google Ad Grants program. We manage Ad Grants campaigns for NFP clients, ensuring compliance with Google's requirements while maximising the value of the grant. We also provide SEO services tailored to NFP search intent — the language your potential donors, volunteers, members and clients actually use when searching for organisations like yours. Ask us about Google Ad Grants eligibility.
Because we genuinely know the sector, and we have the track record to prove it. We are not a generalist agency that occasionally works with NFPs — the not-for-profit and community sector has been central to our work since 2008. We understand budget constraints, governance requirements, stakeholder complexity, and the importance of getting it right for the communities you serve. Our NFP clients stay with us for years because we deliver, we communicate clearly, and we are genuinely invested in their success. Get in touch with Noah for a no-obligation conversation.
18+ years, hundreds of NFP and NGO builds, and a client retention rate that speaks for itself. Let's talk about your project.