New Critical Website Vulnerability Announced 21 October

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Secure Your Website Now

Tell us the website address and we will get back to you as soon as possible. If it's urgent, call 1300 566 652.

A patch is due tonight at around 10pm Perth time.

A critical vulnerability has been found overnight in a popular component used in WordPress and Joomla websites. A patch for this will be issued tonight around 10pm Perth time.

If you have a verified backup, chances are that your website is safe. But if not, it could already be hacked and need serious remediation.

Just because a website looks normal doesn't mean it's secure. We help identify common security vulnerabilities before they turn into bigger problems, like getting flagged by Google or redirecting to adult or gambling sites, or worse.

If you want some peace of mind, please get in touch on 1300 566 652 or reach out via the form, and we can keep you, your website and your online reputation safe.

What We Do

Hack Investigation

We inspect the website, files, database, extensions and configuration for signs of compromise, suspicious changes and likely attack paths. Request an investigation.

Malware and Web Shell Removal

Where malicious files, injected code, backdoors or web shells are identified, we carefully remove or replace compromised components and preserve what can be safely recovered. Ask us about remediation.

Website Recovery

If a clean backup is available, we can assess whether restoration is the safest route. If no usable backup exists, we can investigate options for repairing the live system. Let us review your recovery options.

Security Hardening

After remediation, we can tighten permissions, update vulnerable software, review administrator access and improve the security configuration to reduce the chance of another compromise. Ask about security hardening.

We Do More Than Simply Remove the Visible Hack

Many hacked websites contain more than one point of compromise. Removing the page or file that first catches your attention may leave a hidden backdoor in place. We look for the wider pattern, including altered core files, compromised plugins or extensions, unknown administrator accounts, injected scripts and server-side files that do not belong. Send us the site address and symptoms.

Once the immediate problem is contained, we can review software versions, extensions, user access, backups and update procedures so you have a clearer path forward. Talk to us about fixing the current problem and preventing the next one.

Website Security Hardening After a Hack

Cleaning a compromised site is only part of the job. Where appropriate, we can update the CMS and extensions, remove unsafe or abandoned software, correct file permissions, review administrator accounts, strengthen login security and establish a practical backup and recovery process. Ask us to include hardening in your remediation.

If you want ongoing protection after the repair, Joomstore can also provide managed security, backups, monitoring and carefully controlled updates. Tell us you would like ongoing protection as well.

Why Joomstore

Joomstore has been building, repairing and managing business websites since 2008. We approach security incidents as experienced web developers, which means we understand how the website is supposed to work as well as how to investigate what has gone wrong. Speak with Noah about your website.

You will get straightforward communication about what we find, what can be repaired, what should be replaced and what we recommend doing next. We will not bury you in technical jargon when a clear explanation will do. Contact us for a practical assessment.

Common Signs Your Website May Be Compromised

If you are seeing any of these signs, do not assume the problem will resolve itself. Send us the details now or call 1300 566 652.

Need Help With a Hacked Website?

Tell us what you are seeing, when the problem started and whether you still have access to your website or hosting account. We can then determine the best next step. Go straight to the contact form.

Website Security Health Check

We will review your website for obvious signs of compromise, outdated software, vulnerable extensions, suspicious administrator access and other common security risks, then let you know if anything needs attention.

If your website runs WordPress or Joomla and has not been checked since this vulnerability was announced, now is the time to have it reviewed.

Book a Website Security Check

Tell Us About the Website

Fill out the form and we will get back to you as soon as possible. If the matter is urgent, call 1300 566 652.

No obligation. We'll let you know what we find.

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Phone

1300 566 652
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Email

[email protected]
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Location

Perth, Western Australia. Send an enquiry.

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Business Hours

Mon-Fri: 9am-5pm AWST. Leave your details.